Many common software questions are answered in the categories below. If you can’t find a response for yours, try checking our User Forum, or, contact HelpDesk for direct assistance
| Metrix » Licensing |
Q: How do I request and import a license?
A: To request and import a license, refer to the metrix installation manual. To summarize the installation manual:
1) Once the software is installed:
Windows XP, 7, Vista, 8:
      go to Start > Programs > Metrix 4 > Import License.
Windows 10:
      Go to Start button > All Apps > Metrix 4 > Import License.
      or go to Start button and write \"import License\"
2) Select \"Request License\" and fill out the information.
      - Clicking \"Ok\" will create an email through your outlook, hit \"Send\"
      - Clicking \"Copy to Clipboard\" will copy the information we need to create a unique license. Paste into an email and
        send it to helpdesk@abraxasenergy.com
Once we receive the license request, we will promptly send you a license.
There is also a brief video tutorial below.
A: To request and import a license, refer to the metrix installation manual. To summarize the installation manual:
1) Once the software is installed:
Windows XP, 7, Vista, 8:
      go to Start > Programs > Metrix 4 > Import License.
Windows 10:
      Go to Start button > All Apps > Metrix 4 > Import License.
      or go to Start button and write \"import License\"
2) Select \"Request License\" and fill out the information.
      - Clicking \"Ok\" will create an email through your outlook, hit \"Send\"
      - Clicking \"Copy to Clipboard\" will copy the information we need to create a unique license. Paste into an email and
        send it to helpdesk@abraxasenergy.com
Once we receive the license request, we will promptly send you a license.
There is also a brief video tutorial below.
Video Help
I can’t find the answer to your question ? Try checking our User Forums.
Otherwise feel free to contact our Tech Support staff at (805) 329-6565, or via email at helpdesk@abraxasenergy.com.