Many common software questions are answered in the categories below. If you can’t find a response for yours, try checking our User Forum, or, contact HelpDesk for direct assistance
ReportMaker » Reporting |
Q: I have a rate for demand in my Metrix project, but Baseline and SimActual kW$ are not appearing in my reports, only kWh$. Why is this?
A: If your rate is set up with dates spanning the performance period, but kW$ still don\'t appear in your report, open your meter bill registers in Metrix, and make sure that \'Detailed Cost\' is selected for Demand.
You won’t need to add kW$ values in the Meter Register. The SimActual kW$ column will populate from your rates, and the values will appear in your reports.
A: If your rate is set up with dates spanning the performance period, but kW$ still don\'t appear in your report, open your meter bill registers in Metrix, and make sure that \'Detailed Cost\' is selected for Demand.
You won’t need to add kW$ values in the Meter Register. The SimActual kW$ column will populate from your rates, and the values will appear in your reports.
I can’t find the answer to your question ? Try checking our User Forums.
Otherwise feel free to contact our Tech Support staff at (805) 329-6565, or via email at helpdesk@abraxasenergy.com.