FAQ

Many common software questions are answered in the categories below. If you can’t find a response for yours, try checking our User Forum, or, contact HelpDesk for direct assistance


Option C » Installation
Q: I'm getting a Windows Defender prompt when installing Option C. Is it safe to proceed?

A:  Yes, you may proceed.

Click "More info", then "Run Anyway", to continue with installation.

This prompt may appear in the early stages of a new update release, when the digital certificate of the new application is being vetted.

If you have any concerns, or if the prompt appears to be suspicious, contact us at HelpDesk.

I can’t find the answer to your question ? Try checking our User Forums.

Otherwise feel free to contact our Tech Support staff at (805) 329-6565, or via email at helpdesk@abraxasenergy.com.




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